Walk into your favorite coffee shop, and chances are the barista already knows your order. Over time, familiarity turns into trust. Trust turns into influence. Eventually, you stop looking at the menu ...

In 2016, global Healthcare GCCs and firms viewed India as their back office. Today, they’re racing to build innovation centers there. The reason? USD 638 Bn. The Healthcare innovation race has a dark ...

In the last decade, Enterprises flirted with AI. Today, they’re betting the business on it. As companies across sectors scramble to reinvent themselves with Generative AI and Intelligent Automation, a ...

In the last 2 years, India has seen over 110 new GCCs set up, bringing the total number of GCCs in the country to 1,600, collectively employing more than 1.66 Mn professionals. This growth has come at ...

These Mid-market GCCs aren’t scaled-down replicas of larger centers. They’re fast, focused, and increasingly central to global strategy—taking on transformation mandates, anchoring product roles, and ...

In a business environment shaped by relentless disruption, talent scarcity, and digital urgency, how a global company delivers its services has changed from being operational afterthought to strategic ...

Will 2025 be defined by a battle for top talent, or will organizations rise above the fray with strategic foresight? For India’s Global Capability Centers (GCCs), talent acquisition is no longer just ...

Every GCC reaches a critical inflection point that determines its future trajectory. Center A spotted rising attrition and declining collaboration metrics. Within four months, they transformed through ...

From Isaac Asimov’s robotic dreams to Star Trek’s computer interfaces, humanity’s imagination has long painted pictures of artificial beings capable of independent thought and action. Today, that ...

As boardrooms convene this post-Thanksgiving season to chart organization’s course for 2025, one question looms larger than ever: How can you drive sustainable growth while navigating the complexities ...

Will 2025 redefine how India’s GCCs value, acquire, and retain talent? As 2024 draws to a close, Global Capability Centers (GCCs) in India stand at a pivotal juncture. The coming year promises to ...

In 2011, Microsoft made a bold move by establishing a cybersecurity and cloud solutions hub in Mexico City, setting the stage for a new wave of technological innovation in the region. This initiative ...