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Insider on MSN · 17h

Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI

When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies in the age of AI.

AFAR on MSN · 2d

Delta Is Using AI to Determine Some Ticket Prices. What Does That Mean for Travelers?

Delta Air Lines recently revealed that it is using artificial intelligence (AI) to inform how it prices a small percentage of its airfares. Industry observers weigh in on the larger implications of AI-influenced pricing for travelers.

Ars Technica · 1d

Delta denies using AI to come up with inflated, personalized prices

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."

15hon MSN

Delta Air Lines Slams "Misinformation" About New AI Pricing Tool After Heavy Criticism

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

1d

Delta Airlines Flight Turbulence Sends 25 to Hospital— Here's How the Airline Is Making Amends

Delta flight DL56 from Salt Lake City to Amsterdam encountered severe turbulence en route, forcing an emergency landing in ...

Amazon S3 on MSN2d

Delta Flight Plunges Mid-air Way to Amsterdam—25 Injured, Terrifying Drop Forces Emergency Landing

What was supposed to be a routine flight from Salt Lake City to Amsterdam turned into a terrifying ordeal for passengers ...

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