The balanced scorecard (BSC) can be an effective way to organize and manage an organization's business activities, by ensuring balance across major areas of focus. But while many organizations ...

The balanced scorecard allows hotel leaders to gauge progress toward strategic objectives in a well-rounded manner. Scorecards have financial and non-financial metrics that measure performance ...

Abstract: In this paper, the authors develop a specific balanced scorecard (BSC) model, and present the experiences from its real-life implementation at a large software development company. The ...