Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Subaru has knocked Toyota off the top spot in the latest American Customer Satisfaction Index (ACSI), a closely watched report that measures ...

Ram and Chrysler have the worst customer satisfaction ratings in the the ACSI Automobile Study 2025. Both car brands are ...

The chicken chain actually beat out all QSRs with a customer satisfaction score of 83, despite experiencing the "slowest growth in 20 years." ...

Online gambling apps appeared for the first time in the American Customer Satisfaction Index (ACSI), with DraftKings earning the highest individual score among major operators. The ACSI has ...