Urban Company faces criticism for its demanding performance standards that overwhelm service partners. A viral LinkedIn post ...

Paslin had started work on a lot of EV-related programs ... but not cut to the point that it limits my ability to service my ...

Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering ...

Company leaders need to be transparent about the reasons they’re mandating a return-to-office, and must make it clear how ...

The IRS reinstated probationary employees to comply with rulings from federal judges, but put them on paid leave, rather than ...

Hooters CEO Sal Melilli detailed the restaurant's highly anticipated 'return to glory' as restaurants nationwide prepare for ...

The possible presence of asbestos during the demolition and construction project has Winter Park post office workers worried.

The staff member who was very rude and didn't want to help us needs to work on her customer service skills and her appearance! She added: 'Basic, expensive food to be treated the way we were.

Amazon CEO Andy Jassy pointed to chips as "the biggest culprit" behind the cost of AI. "Most AI to date has been built on one ...

the brand could send a more immediate and relevant offer such as “Free fries on your next weekday order” to bring them back into the fold. Spotting and Saving Slipping Customers One of the most ...

Recently, we wrote about people's worst experiences with entitled and rude customers, and now we're back for more. Here are 28 truly terrible customers who should be banned from these establishments ...

As retail and foodservice operators continue to feel the pinch of labor and supply chain issues, wholesalers step in to fill ...