Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

You can bring the super power of AI chatbots like ChatGPT to your PC -- completely locally, without an internet connection.

Character AI can be used to have fun conversations with a host of different personalities – the AI is so good, it’s like ...

A recent BBC investigation has revealed that leading AI chatbots — including OpenAI 's ChatGPT, Microsoft's Copilot, Google's ...

There is a lot of difference between Perplexity AI and Open AI ChatGPT. Both these chatbots can answer your questions. But ...

Four major AI chatbots are churning out "significant inaccuracies" and "distortions" when asked to summarize news stories, ...

People increasingly rely on AI for answers, but it can mislead or spread harmful falsehoods. Ensuring AI prioritises accuracy ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Generative AI tools can mimic real conversations, which possibly is the key to having a language learning partner at your fingertips. Corin Cesaric is a Flex Editor at CNET currently covering home ...

Love in the age of AI is complicated, according to a new study from Sam Altman's futuristic project, World.

Nicole Gill of Cozen O'Connor discusses the need for attorneys to be aware of new software applications their clients use and ...

Generative AI chatbots run by OpenAI, Microsoft, Google and Perplexity showed "substantial inaccuracies" when summarizing the ...