“While the technology is still in its early days, Walmart is moving rapidly and intentionally to integrate agentic capabilities into existing workflows across the business, creating powerful new ...

SubSummit 2025 speakers shared so many on-point insights that Retail TouchPoints felt compelled to reshare some of these ...

Consumers now put as much trust in artificial intelligence-based recommendations as they do with influencer endorsements, ...

Walmart is bringing AI functionality to even more of its operations to make shopping more seamless.

This signals a broader shift: Consumers want more than transactions; they want participation, ownership and shared success.

AI chatbots are fantastic tools for providing instant answers, qualifying leads and scheduling appointments without the need ...

ALPHARETTA, Ga., May 21, 2025 /PRNewswire/ -- GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), announced today that Socket Fiber, a ...

Want a better way to connect with your customers? SMS technology for customer engagement is a fast and easy method that helps you stay in touch. It works well for small and large businesses. SMS ...

According to Harvard Business Review (HBR), companies with high scores on brand loyalty and customer loyalty market research metrics grow revenues 2.5 times faster than industry peers and deliver ...

So a Walmart customer can shop at the counter ... for our marketplace sellers in Canada and we've seen really high engagement with that. And our SKU count grew over 80% in Canada and Mexico ...