Speaking politely to AI reveals deep human instincts — from cognitive shortcuts to seeing minds where none exist. Courtesy shapes better interactions, but the "ghost" in the machine is only a ...

So perhaps it should come as no surprise that, when faced with one of those (far less charming) AI customer support bots ...

After OpenAI CEO Sam Altman bemoaned the massive additional costs of people saying "please" and "thank you" to ChatGPT, one ...

PHOENIX – When it comes to artificial intelligence, being polite can be expensive, according to an Arizona computer science expert.

Adding words to our chatbot can apparently cost tens of millions of dollars. But some fear the cost of not saying please or ...