not just to eat but to handwrite thank you notes to our customers. My brother would climb up to the attic to bring down bins full of greeting cards my mother and I had purchased the previous year ...

Customer retention ... or like you're trying to buy their loyalty. We asked a panel of Young Entrepreneur Council members to share a unique but effective way to thank customers for sticking ...

Your thank-you note should capture some of those good vibes and send them right back. Since the medium is the message — and the local drugstore card aisle never seems to cut it — I asked seven ...

not just to eat but to handwrite thank you notes to our customers. My brother would climb up to the attic to bring down bins ...