LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI ...

AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...

Traditional IT service management is not enough: provider ServiceNow wants to reinvent itself and offer companies an entire ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver resilience by resolving issues before they disrupt work or operations Knowledge 2025 – Today, at ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real ...

This marks a fundamental shift – from reactive operations to a new era of intelligent, autonomous IT. "At ServiceNow, we’re not just keeping pace with the future of IT—we’re defining it ...