A key component of the Yokohama release is the AI Agent Orchestrator, which Park describes as: A master brain, an LLM that understands everything about the ServiceNow platform and everything about ...

New ServiceNow Now Assist and Microsoft Copilot integration brings the power of two generative AI assistants into one seamless enterprise experience LAS VEGAS — May 8, 2024 — Knowledge 2024 — Today at ...

Chris Bedi is ServiceNow's chief digital-information officer. "We know we're early innings, especially with gen AI, but we are pushing on it hard." Bedi's insights are part of Business Insider's ...

SAN FRANCISCO, Jan. 24, 2023 /PRNewswire/ -- ServiceNow, The Demo Forum ... landscape as well as end-to-end management of the incident and remediation cycle—in real time.

We’re excited to announce enhanced Mattermost support for ServiceNow and GitLab to deliver these vital solutions.” Incident escalation workflows with ServiceNow and GitLab are built on ...

Salesforce is facing increased competition from ServiceNow, particularly in customer-service tools. Salesforce is bigger and more established, but analysts and partners say ServiceNow is growing fast.

ServiceNow has added new features to its Major Security Incident Management (MSIM) Workspace platform, which it launched in December 2021. The features allow security teams greater customization ...

Lightstep Incident Response gives devops teams access to observability tools to determine the root cause of incidents via a self-service portal. ServiceNow has added an incident management ...

For ServiceNow customers, Lightstep Incident Response natively integrates with the Now Platform, allowing users to quickly respond to or escalate incidents to the right team all on one platform ...