Empathy, not coding, is the AI era's must-have skill, said Salesforce's chief futures officer Peter Schwartz in an interview ...

Selma Mouloudj faced layoffs at Meta and a sales startup before landing a job at Salesforce ... Read next An icon in the shape of an angle pointing down.

Salesforce introduces Enterprise General Intelligence framework for guiding more practical conversations in the enterprise. It includes an important place for humans and supporting infrastructure.

Sales software giant Salesforce is making this bold prediction based on the idea that agent AI tools will take over enough job functions now done by humans, and has carried out a study of HR ...