Having improved its AI agents (Agentforce), Salesforce also reported 84% resolution rate from chatbots across 380,000 ...

AI is reshaping industries like fire once did for humanity. India can enhance its GDP through AI adoption, with leaders like Arundhati Bhattacharya advocating for a balanced approach that promotes ...

Goldman Sachs analyst Kash Rangan maintained a Buy rating on Salesforce (CRM – Research Report) today and set a price target of $400.00. The company’s shares closed yesterday at $347.93.

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...

The world’s most popular CRM company Salesforce says that it is “redefining ... “Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make decisions and ...

Salesforce Inc. today announced ... of the customers in the pilot replaced a traditional chatbot with 248 machine-learning models with the Einstein Service Agent. The agent’s backend itself ...

Learn More Salesforce is jumping into the AI agent world with a new service that builds on the company’s Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self ...

Salesforce said in a press release that it’s designed to “make conventional chatbots obsolete,” and that all of Einstein Service Agent’s interactions with a business’ customers will be ...

At its World Tour NYC today, Salesforce announced the general availability of Salesforce Einstein Copilot, its conversational AI assistant for CRM. The company first announced Einstein Copilot in ...

Explore how Salesforce ... AI chatbots that can handle more complicated customer experience tasks and questions. Based on the data you provide and the algorithmic framework of Einstein, users ...