Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Salesforce announces 30% to 50% of work is now being done by AI following significant layoffs.

Not every company is slowing down its rush to go all-in on AI – Salesforce certainly isn't. According to CEO Marc Benioff, up to 50% of work being done at the software giant is now performed by AI.

Software company Salesforce uses artificial intelligence for 30-50% of its work, billionaire CEO Marc Benioff revealed in a recent interview with Bloomberg.

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

In the case of some of Salesforce’s employees, the whole “move on to do higher value work” thing will have to happen somewhere else. Earlier this year, the company announced that it was ...

Using LLMs to search data across siloed platforms just got harder. Will other platforms follow suit?

Salesforce and SAP each believes it will be the one ushering its clients into the AI age. The trouble is that many of those clients use both firms’ products.

Hackers are tricking employees at companies in Europe and the Americas into installing a modified version of a Salesforce-related app, allowing the hackers to steal reams of data, gain access to ...

Hackers are tricking employees at companies in Europe and the Americas into installing a modified version of a Salesforce-related app, allowing the hackers to steal reams of data, gain access to ...