That’s the case in this story, where one man is mistaken for the wrong kind of employee. Let’s shoot straight with him… Armed ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...

DEAR MISS MANNERS: I’m a cashier in a grocery store, and we’re required to wear a name tag with our first name printed boldly ...

A new survey has revealed the surprising chains that have the best customer service, and those that are plagued by rude ...