"Higher usage can lead to higher-than-normal bills, but we're committed to providing resources, tools and payment options to help customers manage their energy costs through the winter months." ...

Pay By Text - Customers will receive a text message when a bill is issued and be able to pay the bill by text. Payment Reminder - Email reminder a couple of days before the due date ...

When a card gets canceled or expires, Visa, Mastercard and other networks send replacement information to merchants. This can ...

RG&E disconnected over 12,000 customers in 2024. Customers are given several notices before their service is disconnected. Resources such as funding and deferred payment agreements are offered to ...