Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

Car brands occasionally have one-off branding scandals – people hated Audi’s new logo for China and I don’t even need to get ...

Update May 18, 2021: Bad Robot Games has announced the completion of a $40 million funding round led by Galaxy Interactive, with participation from other existing investors including Tencent ...