Microsoft (NASDAQ:MSFT) was in focus on Friday after the European Commission said it was seeking feedback for an offer that ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Founded in 1889, Mohun Bagan owes its genesis to the collective efforts of the Mitras, the Boses, and the Sens. Bhupen Bose, Kirti Mitra, and Manilal Sen played key roles in shaping the club's ...

Lost property reported on the 4600 block of Hamilton Rd., LaGrange Loud music reported on the 0 block of Burgess Rd., LaGrange Theft reported on the 100 block of Givens Circle, West Point ...

This powerful, multilingual resource—available in English and Spanish—is designed to help municipalities, public water systems, and planners estimate lead service line replacement costs with ...

It’s time for someone to take a deep dive into the customer service challenges and opportunities specific to the Ecommerce industry. That is why we created a survey (please feel free to contribute to ...

UNITED PARCEL SERVICE ($UPS) posted quarterly earnings results on Tuesday, April 29th. The company reported earnings of $1.49 per share, beating estimates of $1.41 by ...

Calabrio's 2025 State of the Contact Center Report found that managers expect AI and automation to support agent wellbeing, improve workplace culture, and enhance customer behavior analysis.

Customer numbers reached 1,163,608, marking consistent double-digit percentage growth. UW anticipates further acceleration in service growth following the relaunch of its insurance products and ...

Case involves sabotage of Faceless Tax Assessment Scheme Deputy Commissioner conspired for bribes in tax assessments Arrest follows CBI's raid in multiple cities The CBI has arrested an Indian Revenue ...