“It helps the general public,” Broome County 911 Dispatcher Kelly Mathis said. “It helps the response time, gets care faster or emergency services to each location in a quicker time frame.” Both teams ...

It means we need more responders, more experienced operators and support for the trauma of the people supporting New York in traumatic moments,” Williams said. Also, 911 dispatchers and ...

One person was injured after a two-vehicle crash in York County, according to emergency dispatch. Video above: Headlines from ...

At least one person was injured in a two-car crash in York County on Wednesday, according to emergency dispatch. Video above: ...

The goal of the initiative is to make AEDs instantly searchable on map apps so that searching for “AED near me” is as easy as ...

New York City Police Department officials say the 11-year-old girl told a 911 dispatcher on Sunday that she and her sibling had been stabbed, but she didn’t know her address. The call center ...

The oldest of Mari Gilbert’s four daughters, Shannan finished high school in New Paltz at ... that Shannan had called 911 from that phone at 4:51 a.m. and kept the dispatcher on the line for ...

Babylon officials reveal the upgraded emergency communications hub, enhancing 911 services and improving dispatcher work ...

CHARLESTON COUNTY, S.C. (WCIV) — Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers are sharing their thoughts on the ...