The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 ...

It means we need more responders, more experienced operators and support for the trauma of the people supporting New York in traumatic moments,” Williams said. Also, 911 dispatchers and ...

An FDNY dispatcher calmly guided a rescue crew to a remote wooded area on Staten Island where a teen had gotten stuck ...

there’s a plucky FDNY dispatcher whose institutional knowledge of New York City’s neighborhoods ... 32, who took the 911 call before getting help from his supervisor, Matt Scullin, 46.

Shortly after 3 p.m., the NYPD posted about the helicopter crash in the Hudson River on X, confirming what social media posts had captured on video.

York County 911 holds the recordings of communications ... they were not provided, Puleo said. The Dispatch submitted a new request for the logs and was notified that the county invoked its ...