Microsoft's latest updates for Teams pack emoji-triggered workflows and improvements to the agent experience, among many ...

With the manufacturing and industrial sectors seeking greater efficiency, increased agility and resilience, the spotlight is ...

By pairing the processing power of AI with the intuition and expertise of human professionals, frontline teams can deliver ...

Frontline service managers who receive customer escalations in Outlook or Microsoft Teams can use Copilot in Dynamics 365 to streamline work order creation with relevant details pre-populated from ...

Microsoft Teams adds Real-Time-Text (RTT) to meetings and calls Feature gives users a way to comment and message even when others are speaking RTT set to launch in May 2025 across Microsoft Teams ...

Besides the Gates Foundation, Ballmer Group and Koch’s Stand Together, NextLadder includes the Valhalla Foundation, ...