Brands that treat user experience (UX) as a strategic investment are the ones that will continue to win in e-commerce.

In fact, What’s the best e-commerce platform? and What e-commerce platform should I use? are the most common questions I’m asked by other business owners wanting to step into e-commerce.

SHANGHAI (Reuters) -Chinese e-commerce giants Alibaba and JD.com have opened a new front in the ongoing battle for market ...