You call that customer service?” struck a nerve with me. In the 21st century we seem to have the options of poor service, self-service or no ser ...

Verizon customers across the US have been left without phone service and internet as the company has confirmed a 'nationwide' ...

In a message issued to customers, BT said: “Our annual price change is never an easy conversation to have with customers. It ...

AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...

A new survey has revealed widespread public unawareness about landline switch-off raising concerns for the elderly and ...

The elderly and vulnerable are among the millions of people being warned that they could face isolation by losing access to ...

The UK’s major transition as traditional landline services are being replaced with digital alternatives like VoIP is here.

The Lifeline program can shave a few dollars off your internet bill each month. Here's how to figure out if you qualify and ...

As expected, myPlan customers with five or more lines will see a reduced discount per line, with prices going up by $3/month ...

BT will push through with price hikes for customers in the wake of Christmas, the telecoms company and provider has confirmed ...

A new Censuswide survey conducted on behalf of broadband ISP Zen Internet, which involved 2,000 nationally representative UK consumers aged 16+, has revealed th ...

Under the previous rules, broadband and mobile companies are allowed to increase prices mid-contract in line with inflation from March and April, plus up to 3.9% extra on top of this ...