In case you haven’t noticed, expensive perfume can set ya back a lot of £££. I’m a firm believer that splurging on a ...

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

With AI, deep customer listening presents significant opportunities for executives to get closer to their customers.

Founded in 2017, the company has grown into an all-in-one platform that handles the infrastructure businesses need to ...

Heimdal helps you discover how free software decisions by businesses can put your personal data and privacy at serious risk.

Contract Law is a foundational first year course in any law school. As fledgling lawyers everywhere know, when they come out of law school and ...

Insurers in Texas are partnering with aerial imaging and AI companies to assess homes from the sky. Computer models parse ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

It's a delicate balance using customer data to create memorable experiences without jeopardizing the relationship you’ve ...

National Hamburger Day is Wednesday, May 28. Wendy's is celebrating with 1 cent burgers all week...but you have to buy something first.

Using your cell phone on a cruise can cost you more than the actual cruise. These two new options may save you money.

Influencer marketing has become a powerful tool for customer acquisition across various industries. We asked experts to share ...