Metrics are critical for determining AI product performance. But where to begin? Here's a framework to apply across various use cases.

To keep up with the rapid evolution of consumer expectations, most teams have embraced AI solutions in some fashion.

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

You can also use the potent product on other areas where mould and mildew are a problem, including refrigerator silicone ...

Los Angeles-based Miso, a restaurant technology disruptor in fry station automation and AI-powered robotics for commercial kitchens, has announced the launch of its next-generation Flippy Fry Station ...

A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

These 10 AI companies are at the forefront of machine learning. Find out how they’re driving innovation and jostling to be ...

4. Respond to emails promptly. You may be busy, but responding to customer and prospect emails promptly is critical ― especially if successful lead conversion is your goal. If you know you won’t be ...