I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

He stressed the importance of striking the right balance between human workers and ... with a more balanced strategy, Klarna is working to rebuild both its workforce and its trust with customers.

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Culture drift is real, and preventable. When leaders notice it early and act with intention, culture becomes a catalyst instead of a casualty. Culture drift happens when: AI tools are introduced ...

Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Companies—including ...

Siemiatkowski spoke about the impact of generative AI while appearing on The Times Tech podcast. "Many people in the tech industry, especially CEOs, tend to downplay ...

Klarna's CEO warns AI could wipe out white-collar jobs and spark a recession as the fintech giant slashes staff and leans ...