Many companies lumped layoffs in with larger cost-cutting strategies. Some have cited artificial intelligence as a factor in ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Business Tech News #1 – Klarna is hiring back human help after ... CEO Sebastian Siemiatkowski acknowledged that overemphasis on cost-cutting led to poorer service and emphasized the necessity ...

Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish buy-now-pay-later company now says real people are essential to customer ...

Klarna is also investing heavily in artificial intelligence to improve efficiency and reduce costs. Since 2022, the firm has cut headcount ... and short-term lending strategies to stay agile.

Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...

Artificial intelligence is starting to have a profound effect on work and employment, though some believe much human labour ...

AI tools are reducing the need for new hires, especially in engineering, marketing, and customer service. The headlines say ...

Recent examples of AI-driven lay-offs, from IBM to Duolingo, are fuelling questions about whether a slash and burn of ...