Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

Ali Ghodsi, CEO of Databricks, said people underestimate how difficult it is to fully automate tasks and take humans out of ...

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

The CEO of layaway startup Klarna is claiming that AI is coming for your white-collar jobs — even though such a project ...

You can ‘call’ an AI version of Klarna CEO Sebastian Siemiatkowski to provide feedback to the company. Klarna CEO Sebastian ...

Klarna CEO Sebastian Siemiatkowski raised these fears when he sounded the alarm on possible concerns with AI development.

Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...

The latest form of cutting-edge artificial intelligence technology suffers “fundamental limitations” that result in a “complete accuracy collapse”, a bombshell report from Apple has revealed.

Cognizant CEO Ravi Kumar challenges predictions of AI decimating entry-level jobs, asserting it will create more ...