Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

You can ‘call’ an AI version of Klarna CEO Sebastian Siemiatkowski to provide feedback to the company. Klarna CEO Sebastian ...

Klarna CEO Sebastian Siemiatkowski raised these fears when he sounded the alarm on possible concerns with AI development.

The latest form of cutting-edge artificial intelligence technology suffers “fundamental limitations” that result in a “complete accuracy collapse”, a bombshell report from Apple has revealed.

Cognizant CEO Ravi Kumar challenges predictions of AI decimating entry-level jobs, asserting it will create more ...

Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Companies—including ...

According to new data from fintech company Ramp, corporate adoption of AI appears to be leveling off after rising for ten ...

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...