Over 1,000 misconfigured ServiceNow enterprise instances were found exposing Knowledge Base (KB) articles that contained sensitive corporate information to external users and potential threat actors.

A researcher from security vendor AppOmni uncovered more than 1,000 ServiceNow instances that have been exposing Knowledge Base data. More than 1,000 ServiceNow instances have been discovered to ...

Initial use cases include employee and IT scenarios where employees working in Microsoft Teams can use Copilot to search the ServiceNow knowledge base, request service catalog items through a ...

In response to not being able to hold a physical user event this year given the ongoing COVID-19 pandemic, ServiceNow kicked off its virtual Knowledge 2020 event this week for customers, partners and ...

Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work ServiceNow Knowledge 2023, the marquee showcase of how our latest innovations address ...