Alan McLaughlin, service management solution lead for Hewlett-Packard (HP) Asia-Pacific and Japan, told ZDNet Asia that HP has received strong regional interest in ITIL v3 training courses since ...

ITIL certification is near the top of almost every list of must-have IT certifications, and for good reason. As an IT management framework, ITIL can help businesses manage risk, strengthen ...

Opsware on Tuesday outlined the service-driven focus of ITIL v3 and how important its best practices can be in relationship to data centre automation. In a Webcast hosted by Sunnyvale, Calif.- ...