With summer concerts and festivals in full swing, here are essential tips to avoid ticket issues and ensure a smooth experience.

Learn to identify scam websites created by AI in order to protect your personal data and finances. Stephanie Haney shares the VERIFY Fast Facts you need to know.

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's ...

BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business.

Discover effective strategies for removing your data from people-search sites and explore the role of privacy laws in ...

It's been three days since a deadly tornado ripped through three Kentucky counties, leaving destruction in its wake, and many ...

The Borough of Chambersburg's 11,000 utility customers will have expanded online access to their accounts -- and the ability to pay with Visa.

Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.

A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...

Research suggests that brands that are prompt and transparent in disclosing a hack, notifying the affected customers and ...

Dealing with payments and admittance without software can make events or companies less efficient and more vulnerable to theft. The presence of slow entry points, fake tickets and exchanging money can ...

Personalization is one of the most evergreen customer engagement priorities—and challenges—we hear from brands. We were writing about personalization back in 2015, and 10 years ...