On today's Show, Doug Hall shares insights into how leaders can fix broken processes, foster innovation, and create a more ...

Genesys India center drives innovation in contact center software, challenging AI disruption with improved agent experience.

News on Wednesday honored 20 individual employees, including reporters, editors and visual journalists, at its annual ...

In today’s ever-changing work environment, learning can’t stop once someone gets hired. New technologies, shifting industry trends, and growing competition make ongoing education a necessity both for ...

The CEO of an AI-powered benefit management company shares how she believes the tech will revolutionize space.

Axis Max Life Insurance Ltd., formerly known as Max Life Insurance Company Ltd. (“Axis Max Life”/ “Company”), has launched ...

Employee engagement at work fell in 2024, fueled by a drop in engagement among managers, according to Gallup's new State of ...

For a newly hired CEO, leading a full cultural overhaul is a high-stakes move that demands a certain level of trust, the ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Managers suffered the steepest decline in engagement compared to every worker category, Gallup said, especially managers ...

Your organization’s culture is what makes your company unique in the marketplace. It encompasses the values and mission that ...