Even so, most companies using social media have yet to fully leverage customer interactions via social channels: 42% say they don't know where their most valuable customers are talking about them. 31% ...

Don’t want to ditch social media ... who pinpointed four strategies for more mindful social media use. Searching for a ...

Once upon a time, I was an avid social media user. Now, not so much. Social media make up a minimal part of my news diet and my day. I can pinpoint several reasons for this. But its effects are ...

Educators should not use students, especially those in primary schools, for social media content, says communications minister Fahmi Fadzil. He said such content could be misused by irresponsible ...