LETTING DIFFICULT CUSTOMERS GO. There are occasions, however, when even a company’s best efforts to address or anticipate customer complaints are fruitless.

3. Difficult Customers Force Us to Slow Down Everyday is a race to get everything done on our to-do-lists. But what happens when our race is suddenly - and not willingly - interrupted?

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

When dealing with difficult customers, I find that only interpersonal communications lead to actually understanding and offering unique solutions that cannot be written in any scenario or algorithm.

The Environmental Protection Agency has hinted at plans to shut down its Energy Star offices. A consumer looking to compare ...

Steps to Dealing With a Difficult Customer. While difficult customers may make up only a small portion of your clientele, that minority can take up an inordinate amount of your time.

Difficult customers exist in all businesses, so we should do our best to defuse and fix the situation, even when that feels impossible. News Sports Play Opinion Advertise Obituaries eNewspaper Legals.

To get a difficult customer to calm down, open up an additional cash register and add extra grocery baggers, if possible, or discreetly invite the difficult customer to check out at the service desk.

Thus the first step in understanding difficult customers is to put yourself in your customer’s position, and think how often you find yourself in one of the following difficult customer categories: ...