AT&T uses AI to categorize 40 million customer service calls annually. ChatGPT initially helped but was costly, so AT&T developed a cheaper, faster open-source AI system. This article is part of ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

A Tejano music icon's family is reaching out for community support after the musician recently underwent emergency surgery. San Antonio native and Tejano music star Raulito Navaira is now ...

By Paul Grein Janet Jackson will receive the ICON Award at the 2025 American Music Awards, which will air live from Fontainebleau Las Vegas on Memorial Day, Monday, May 26. The 11-time American ...

Coinbase CEO Brian Armstrong said in a social media post that criminals had bribed some of the company’s customer service agents who live outside the U.S. to hand over personal data on customers ...

A murder investigation is underway after a customer was stabbed to death in a city centre bank. The man, in his 30s, was attacked inside Lloyds Bank in St Peter’s Street, Derby, at about 2.35pm ...

Former FBI Director James Comey was interviewed by US Secret Service agents at their Washington, DC, field office on Friday afternoon, according to law enforcement sources. Comey was interviewed ...

Just a few months after plans for the Venu Sports super-streamer were officially put to rest, FOX is forging ahead with a new stand-alone streaming service. On May 12, Fox Corporation announced ...

Coming in support of her party colleague today, Ms Bagri said Mr Shah's comment was presented incorrectly, for which he had already apologised. "The words used in his statement were inappropriate.

Defence Minister Rajnath Singh, External Affairs Minister S Jaishankar, Chief of Defence Staff General Anil Chauhan and all three service chiefs - General Upendra Dwivedi, Admiral Dinesh K ...

In Cassie Ventura's third day of testimony, Diddy's lawyers used text messages to try to show that she was a loving partner and willing participant in "freak-off" sex with escorts. By Bill Donahue ...

As a five year customer, I recently called and asked their loyalty team if they would be willing to help with our latest rate increase, as a local competitor with very good infrastructure service ...