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Customer journey maps have emerged as a strategic tool to better model–and maximise–player lifetime values, Uplatform's Dina ...
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Business and Financial Times on MSNBanks must rethink relationship management through customer experienceIn today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer.
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MarTech on MSNTime to First Value: The CX metric you can’t afford to ignoreTime to First Value is the critical but often overlooked moment that defines whether customers will keep going or give up.
Fraudulent activity in the igaming industry surged in 2024. With the help of advanced anti-fraud platforms like Frogo, this ...
AI agents are looming as another security headache for CISOs that could force their hand on shifting to passwordless ...
This is the story of how Yulu, a company that makes electric two-wheelers that do not go faster than 25 kmph, conquered the ...
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Under30CEO on MSNWe asked 16 experts on how to set ambitious career goalsSetting ambitious career goals can be a game-changer for professional growth. We asked industry experts to share how they ...
Enterprise resource planning (ERP) projects are more likely to fail if a data strategy is not central to your ERP roadmap.
From streamlining service interactions to enabling real-time feedback analysis, GenAI has great potential to help companies ...
Understanding the buyer’s journey is not just beneficial—it’s essential. The manufacturing industry, once driven primarily by face-to-face sales and traditional marketing, has undergone a digital ...
BetComply’s Head of Account Management Iliana Lazarova tells SBC News how its partnership with Binderr will make market entry ...
Business coaching can be a transformative experience for entrepreneurs and leaders. This article presents insights from ...
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