(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

According to J.D. Power’s North American airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was quick ...

A complaint is an expression of dissatisfaction, however made, about the standard of service given or the action, or lack of action, taken by the City’s staff in responding to a customer request or ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...