Customer intelligence allows you to be proactive rather than reactive. If you know a customer typically makes certain ...

The plan would hook the town up to a mutual aid network that EMS advocates have been seeking to expand in Rensselaer County.

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

The takeaway? Treat AI like a new department: Hire thoughtfully, set guardrails, measure impact and, yes, celebrate wins at ...

Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and ...

Salem Civic Center will close for construction and relocate services for at least 18 months starting this month. Those needing to pay for permits in person, attend a city council meeting or go to ...

The owners named the business Two Sarcastic Succulents because "succulents are what we consider plants that can live through ...

Motivating a seasonal team is about making employees feel valued, respected, and empowered. A happy team leads to better ...

Efforts to bring down provincial and territorial trade barriers will soon create new economic opportunities for local ...

While consumer brands have long mastered the art of tailoring experiences, B2B players are now facing rising expectations ...

At the 2025 Annual General Meeting the shareholders of Voltabox AG (DE000A2E4LE9) approved all agenda items proposed for resolution with a large majority. The resolutions support the ...