Customer intelligence allows you to be proactive rather than reactive. If you know a customer typically makes certain ...

The takeaway? Treat AI like a new department: Hire thoughtfully, set guardrails, measure impact and, yes, celebrate wins at ...

Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and ...

The owners named the business Two Sarcastic Succulents because "succulents are what we consider plants that can live through ...

Motivating a seasonal team is about making employees feel valued, respected, and empowered. A happy team leads to better ...

Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Asana, Box, and others, to complete tasks and orchestrate agents without leaving ZoomCustom AI Companion add-on is ...

Manitowoc Public Utilities says a rate increase is needed because of rising inflationary and power supply costs.

U.S. companies are using generative AI, raising concerns about data privacy, compliance, and operational risks.

Prime Day is a prime time to find great offers on tech, and we've trawled thousands of deals to find our favorite bargains.

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full deployment of its new CRM automation system. This release is part of the company’s ...

Employees may be more prepared to embrace AI in the workplace than business leaders think.  “They are more familiar with AI ...