What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Nigeria’s national framework aims to rebuild public trust, reduce fraud, and enhance financial inclusion by improving ...

Open connectivity: Pega supports emerging agent interoperability standards including Model Context Protocol (MCP) and ...

Trust is built or rebuilt through honest, values-based storytelling. It’s a significant opportunity for damaged brands. Why? Because companies that acknowledge error and demonstrate intent to change ...

San Antonio, TX – Texas Best Movers, a leading provider of residential and commercial moving services, has garnered increasing praise through consistently positive customer reviews across San Antonio ...

WASHINGTON (AP) — Americans’ views of the economy improved in May after five straight months of declines sent consumer confidence to its lowest level since the onset of the COVID-19 pandemic, largely ...

How Klaviyo’s CFO grows the business, rising deficits and tariff talk whipsaw markets, SBA eligibility regulations may impact ...

Consumer confidence rose 12.3 points this month to a reading of 98, the Conference Board said in its latest survey released ...

PARIS, May 23 (Reuters) - French consumer confidence fell unexpectedly in May, hitting a five-month low as concerns about the economy and unemployment surged, a monthly survey from the INSEE stats ...

In its latest earnings report, Walmart said that it would begin to increase prices on products because of tariffs. WSJ’s Sarah Nassauer explains why Walmart’s retail strategy matters and how ...

Americans’ feelings about the US economy remain in the doldrums after President Donald Trump’s tariffs: Consumer sentiment continued its freefall this month, settling in at a near-record low ...

Walmart is preparing for sweeping changes in the way consumers shop, investigating how to make products appealing not just to human consumers, but also to the AI agents that will one day shop on ...