What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

China’s Maritime Safety Administration (MSA) on Saturday published a letter of appreciation on its official WeChat account from the Jeju regional maritime police agency of South Korea ...

The Issue: President Trump’s acceptance of a $400 million jumbo jet from Qatar’s royal family. About the Qatari plane: President Trump said it would be “stupid” not to take the gift ...

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Transitions are inevitable in the life of any organization, especially over the course of time. --- Online Subscribers: Please click here to log in to read this story ...

For Teacher Appreciation Week, the Massachusetts Department of Corrections is recognizing the educational efforts taking place behind prison walls. At the heart of these efforts is the agency’s ...

The Grace Lutheran Church Veterans Appreciation Sunday Service will be held at 10 a.m. on Sunday, May 18 at Grace Lutheran Church in Austin located 2001 6th Ave SE, Austin. This year’s service ...

I would like to voice my appreciation for Austin Daily Herald sports reporter Rocky Hulne and photographer Eric Johnson. As a student athlete parent, I have seen this duo throughout the years ...

On Tuesday, April 22, Gourmet Dining hosted Customer Appreciation Day on the Miron Student Center (MSC) Patio. The day was filled with beautiful, warm weather and fun activities for students to enjoy.

The entire Thoroughbred industry needs to take a pause and show appreciation for Lonnie Briley. The rise of Coal Battle to genuine Derby contender has been enjoyable. The horse has come ...

If you'd like to pen a letter to the editor ... The entire Thoroughbred industry needs to take a pause and show appreciation for Lonnie Briley. The rise of Coal Battle to genuine Derby contender ...

Senator Susan Collins has always been a champion for commonsense policies that benefit the Pine Tree State. That includes all her hard work to craft and pass a strong recent infrastructure law that is ...