Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Handling these situations gracefully is key. Learning how to deal with difficult customers and being prepared to handle scenarios is essential for maintaining customer satisfaction and upholding ...

It requires time and resources, but it’s worth it. We’ve been fortunate that we really haven’t run into very difficult customers because of how keen we are selecting them up front.

The Federal Trade Commission is suing the ridehailing giant over its Uber One subscription service. Uber is being accused of ...

You have a great product or service, and you do your best to create an exceptional customer experience. Despite your efforts, though, you encounter difficult customers with more frequency than you'd ...

Your time might be better spent deepening a relationship with one of your best customers, rather than running yourself ragged trying to keep that challenging customer happy. 2. Is there something ...

"The launch of this new suite of offerings and the Pink Slip Protection program has been designed to help out our prepaid customers during these challenging economic times," Ms. Nosal said. "We are ...