Charleston County 911 is strengthening their emergency response by upgrading their call handling capabilotiesCharleston ...

Many callers who report an emergency in Charleston County speak a different language, which can increase call volumes, making ...

The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from the public and first responders.

The Welsh Government announced a major change in how the most serious 999 calls will be handled – in part, to try to improve ...

With the addition of Ryzyliant's state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local ...

A watchdog which raised “serious concerns” about the Metropolitan Police’s handling of 999 and 101 calls is now praising the force’s “sustained and significant improvement” within two ...