The two organisations will firstly partner together to improve SIA’s existing AI-powered virtual assistant on its website. Building on current capabilities, such as the flight recommender feature, SIA ...

On Friday, SIA and OpenAI announced their partnership to enhance customer experience and operational efficiency with AI ...

Singapore Airlines and OpenAI are working together to develop and implement advanced Generative Artificial Intelligence ...

JetBlue unlocks Japan travel with TrueBlue points in a first-ever redemption deal with Japan Airlines, now offering direct ...

Travelers recently uncovered an increasingly common airline customer service scam. Here's what you need to know to keep your ...

Some airlines specialize in offering budget flight tickets, but are they worth it? There are some things you need to know ...

Passenger satisfaction with U.S. airlines dropped by four percent in 2025, with overall satisfaction now at 74 out of 100.

I flew Portugal's national airline, TAP Air Portugal, to Lisbon and Madeira. I experienced multiple canceled flights and ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

Regardless of your field or your position in your company, there are plenty of learnings found in these pages that will help ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...