your organizational structure has to satisfy basic manufacturing requirements and fulfill common operational functions. Once you have set up your organization to meet these basic needs ...

The most advantageous organizational structure for a service business is one in which employees can handle multiple different roles as needed, using a combination of interpersonal and technical ...

Boris Groysberg is a professor of business administration in the Organizational Behavior unit at Harvard Business School and a faculty affiliate at the school’s Race, Gender & Equity Initiative.