little-known facts about the tech giant Photos: Dubai's holiday home market shows resilience Dubai: UAE’s banking sector needs to pay more attention to customer service as they are going through ...

UAE’s Mashreq Bank, like other banks in the region, has sought to reassure its customers of continuity of its services at a time when a virus-triggered panic has spread amongst the region’s ...

Nine out of 10 UAE bank account holders think opening a bank account takes too much time and that bank onboarding processes are too complicated. The findings are part of IDnow Middle East’s UAE ...

Driven by customers’ growing appetite for seamless digital and in-person services, the UAE banking sector is undergoing a ...

Nine out of 10 UAE bank account holders think opening an account takes too much time and that bank onboarding processes are too complicated, a recent survey by IDnow Middle East indicated. Close to 82 ...

A majority of UAE customers are unhappy about high bank fees and charges and about banks not being transparent about them, according to an online survey conducted by Emirates24|7. A survey of more ...

Dubai Islamic Bank (DIB) has sent out an e-mail saying it will deduct money that was processed during the system upgrade earlier this year but was not debited from customers' accounts. Last week ...

If customers in the UAE are to know when bank charges are "fair" they must be able to assess the charge imposed upon them against the actual cost of a transaction. Under English Law, the sum ...

More than half of the UAE population want to switch to a better bank after suffering poor customer service, a new study revealed on Tuesday. The survey, carried out by iProspect and Arabian Business ...

11 April 2010 The global financial crisis has left many bank customers across Central/Eastern Europe and the Middle East feeling financially vulnerable but this does not appear to be the case in the ...