The Illinois chapter of AARP played a role in the Trump administration reversing itself and allowing Social Security ...

SPRINGFIELD, Ill. — The Illinois chapter of AARP played a role in the Trump administration reversing itself and allowing ...

AARP Hawaii announced Thursday in a press conference that the Social Security Administration has given the nonprofit an assurance that the planned April 14 elimination of customer service over the ...

HONOLULU (HawaiiNewsNow) - The Social Security Administration is backing off on its plan to end customer service ... say that phone service will continue. Representatives with AARP Hawaii, which ...

Despite the Social Security Administration ditching its plan to reduce its phone service, Long Island residents who use those benefits say they are still concerned about customer service.

In interviews, including one with Bloomberg News, acting Social Security Commissioner Leland Dudek threatened to temporarily ...

She said she waited on the phone ... a million AARP members and more than 500 volunteers, according to Finkel. Finkel also said that AARP has been advocating for better customer service for ...

AARP Oregon is urging the Social Security Administration (SSA) to reverse planned changes to customer service, set to start April 14. "These changes will cause longer wait times and more ...

AARP Oregon is urging the Social Security Administration (SSA) to reverse planned changes to customer service, set to start April 14. "These changes will cause longer wait times and more inconvenience ...

The agency had planned to require anyone filing for benefits or changing bank account information to verify their identities in person instead of over the phone if they were unable ... made to the ...

The plan to cut phone service ... Americans,” AARP’s Nancy LeaMond said in a statement. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing ...