Legitimate toll agencies don’t collect payment via text message nor will they threaten you over a missed toll.

A good starting point, if you receive a phone message or text that seems dubious, is to check that company's or agency's ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

By carefully reviewing network reliability, data needs, device options, and customer service quality, seniors can confidently ...

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.

Looking at AARP vs. AAA for your car insurance? Check out our comparison of these two prominent organizations to help you ...

AARP’s Oak Creek Scam Jam, a free community event aimed at fighting fraud and empowering individuals with tools to protect ...

Fewer than the expected number ... phone numbers on key pages and in the top navigation bar (under “Service & Claims”) in case you need personalized assistance. When we called the customer ...

They also said in addition to the numbers listed on their ‘Contact Us’ page, there is a number on your bill that is verified as well. Another helpful tip is to ask the person on the phone ...

The AARP plans to train people to hang up on telemarketers making suspicious offers and has a new set of public service announcements ready to run nationwide. The group, which lobbies on behalf of ...

"Scammers are hoping that you will provide them with your personal information, name address, all the way down to social security number," said Naylor. During his 10 years working with AARP ...