Joint effort aims to accelerate digital transformation through integrated CRM and AI-powered CCaaS offerings for ServiceNow's Financial Services Operations (FSO) product ROCKVILLE, Md., May 1, 2025 ...

Consumers continue to prefer and are willing to pay more for convenience NEW HARTFORD, N.Y. (May 1, 2025) – PAR Technology Corporation (NYSE:PAR), a global leader in enterprise foodservice technology ...

Sitecore®, the global leader in digital experience management software, today announced the appointment of Eric Stine as Chief Executive Officer, effective immediately. The appointment comes at a time ...

Emplifi’s report offers deep insights on Gen Z and Millennial social commerce trends, highlighting how consumer expectations have shifted across generations NEW YORK--(BUSINESS WIRE)--Emplifi, the ...

How do retailers maximize their retail media inventory and incremental revenue while creating a better shopper experience and ...

Retailers are using visual media intelligently to create the frictionless, personalized online and in-store experiences that consumers love, according to global research out today from Cloudinary. A ...

A deep dive into all the practitioner and vendor award winners in the 2025 CMSWire IMPACT Awards program. Now in its fourth ...

New updates across the 8x8 Platform for CX include AI chat summaries, secure payments, RCS messaging and accessibility ...

Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

As a framework, disciplined Agile offers teams the freedom to find the right tools and processes for their unique needs.

BlueConic’s new platform focuses on using customer data for revenue growth, lifecycle optimization and faster execution.

The partnership  empowers businesses of all sizes, including multi-location brands and franchises, to streamline customer engagement, marketing automation, and website management in one seamless ...