Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

Aptara, Inc. introduced PXE4.1 Digital Publishing Platform, designed to streamline production and delivery of digital and mobile content, including technical content. The new version of the PXE ...

People who are familiar with the various documentation and content management systems understand that while there are many options and features, not all of them are created equal, much less tailored ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Nobody’s ever accused me of being a brilliant public speaker, but people generally seem to like and remember my presentations and generally rate me as a confident, welcoming, and effective speaker.

At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...

Have you thrown the term “technical writer” in the Google machine lately? I did, and here’s what I got: a tremendously large, rather lengthy, and word-packed statement from The Great and Powerful ...

I was home from college on break when my mother brought home a huge box. Our dog had gnawed the legs of our sofa until they looked like they were covered with tree bark, so inside the box was a small ...

Let me ask you a question about demographics. Can you name a minority — a statistically underrepresented group of people — by only knowing its size? To answer, let’s try a thought experiment with ...

Our organization works to create a world that understands and embraces the power of great content effectively communicated. We want to liberate ideas from experts and put them in the hands of our ...

Sadly, COVID-19 is pushing many, including technical communicators, into the stress of the job market at an already stressful time. The good news is that we are not alone and we can learn from others’ ...